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21 Bit Review Australia
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Contact 21 bit

If you need assistance in relation to the information, reviews, or guidance provided on 21bit-aussie.com about the brand commonly known as "21 bit", you can reach our editorial and support team by using the contact form below or by email.

For written correspondence, the underlying operator of the 21 bit casino brand, Dama N.V., is registered at Scharlooweg 39, Willemstad, Curaçao, under registration number 152125, and holds Curaçao licence number 8048/JAZ2020-013 issued by Antillephone N.V. (see validator at validator.antillephone.com). This information is provided for transparency only and does not constitute a promotion to Australian residents.

How to Contact Us

You may contact the 21 bit team (operating exclusively via 21bit-aussie.com) using any of the following channels:

We aim to reply to all inquiries within one business day wherever reasonably possible. Response times may vary depending on the complexity of your question, the need for legal review, and public holidays in Australia or Curaçao.

Contact Form

If you need assistance, feel free to reach out through our contact form. Provide your name, email address, and a brief description of your request, and our team will get back to you promptly.

We aim to reply to all inquiries within one business day. For issues relating to responsible gambling concerns, payment disputes with the 21 bit casino operator, or possible regulatory breaches, responses may include referrals to external authorities or independent services rather than direct resolution by us.

Scope of Support and Important Limitations (Australia)

  • Informational nature only: 21 bit, via 21bit-aussie.com, is an informational and review resource. We do not operate the gambling platform, process payments, or manage player accounts. Any account-specific issues (deposits, withdrawals, bonuses, self-exclusion) must be taken up directly with the 21 bit casino operator through the official site 21bit.com or its designated support channels.
  • No Australian gambling licence: The 21 bit casino operator (Dama N.V., licensed in Curaçao) does not hold an Australian licence. The Australian Communications and Media Authority (ACMA) may restrict access to certain offshore gambling websites. You can consult the current ACMA register at acma.gov.au/blocked-gambling-websites for more information.
  • Complaints and disputes with the casino: We cannot adjudicate or enforce outcomes in disputes between you and the casino operator. For unresolved issues, you should:
    1. First, follow the operator's internal complaints procedure (usually described in the terms and conditions on 21bit.com or its mirror domains).
    2. If still unresolved, you may contact the Curaçao licensing body via the Antillephone validator at validator.antillephone.com.
    3. Australian residents may also wish to review guidance from the Australian Department of Social Services at dss.gov.au regarding illegal offshore wagering.
  • No individual legal or financial advice: Any response you receive from us is general information only and is not intended as legal, financial, or tax advice. For personalised advice, you should consult a suitably qualified professional in your jurisdiction.

Responsible Gambling and Help Services (AU)

If you contact us about gambling-related harm or concerns, we will not attempt to provide counselling. Instead, we may signpost you to independent support services. In Australia, you can contact:

  • National Gambling Helpline: 1800 858 858 (24/7, free, confidential)
  • Gambling Help Online: gamblinghelponline.org.au
  • State or territory-based services: Additional local services are listed via the above helpline and website.

These services operate independently from 21 bit and from the 21 bit casino operator.

Data Protection and Use of Your Contact Details

  • Information you provide: When you contact us via email or through the contact form, we will process the information you provide (such as your name, contact details, and message content) solely for the purposes of responding to your enquiry, improving our content, or meeting our legal obligations.
  • Data minimisation: Please do not include copies of identity documents, full payment card details, or other highly sensitive information in your initial message. If exceptionally required, we will clearly explain why and how any such data should be provided and protected.
  • Third-party sharing: We will not share your personal information with the 21 bit casino operator or any other third party unless:
    1. You expressly authorise us to do so for a specific purpose; or
    2. We are required to do so by applicable law or regulatory authority.
  • Retention: We generally retain correspondence for as long as is reasonably necessary to handle your enquiry and for compliance, audit, or dispute-handling purposes, and in any case in line with our internal data retention policies applicable through 2026.

Accuracy of Corporate and Licensing Information

The corporate and licensing details we publish about Dama N.V., Antillephone N.V., and the 21 bit casino brand (including registration number 152125 and licence 8048/JAZ2020-013) are based on information obtained from sources such as the Curaçao Chamber of Commerce (curacao-chamber.cw) and the Antillephone validator as confirmed up to and including 2024, and treated as current for informational purposes through 2026. If you believe any of this information is inaccurate, incomplete, or outdated, please contact us using the details above so that we can review and, if necessary, update our content.

Contacting Regulators and External Bodies

21 bit is not affiliated with Australian regulators, and we cannot intervene on their behalf. However, for your convenience, the following external resources may be relevant:

Regional Compliance Note: Accessing or using offshore online gambling services from Australia may be subject to regulatory restrictions. The presence of information or links on 21bit-aussie.com regarding 21 bit is not an invitation to contravene Australian law. You remain responsible for complying with all laws that apply to you in your state, territory, or country.